Last updated: 04 March 2026
Summary
We process personal information to deliver our services, respond to enquiries, improve our website, protect users and systems, and meet legal obligations. We only process personal data where there is a lawful basis to do so.
1. Information We Collect
Information you provide: name, organisation, email address, phone number, address details, preferences, and message content submitted through forms, calls, or email.
Information collected automatically: IP address, browser/device details, pages viewed, date/time of visits, referring URLs, and technical diagnostics used for security, analytics, and performance monitoring.
Where required by law and with an appropriate legal basis, we may process limited sensitive personal information.
2. How We Use Your Information
We use personal information to provide requested information and services, manage support requests, communicate with you, improve website functionality, prevent misuse or fraud, and comply with legal or regulatory requirements.
3. Legal Bases for Processing
Depending on the context, we rely on one or more legal bases under UK GDPR and related legislation: consent, contract, legal obligation, legitimate interests, and vital interests where applicable.
4. When We Share Information
We do not sell your personal information. We may share data with trusted service providers acting on our instructions, professional advisers, regulators/law enforcement when required, and in connection with business restructuring or transfers.
5. Data Retention
We keep personal information only for as long as needed for the purposes in this policy, including legal, accounting, and compliance requirements. When no longer required, data is deleted or anonymised where feasible.
6. Data Security
We use appropriate technical and organisational measures to protect personal information. No online transmission or storage method is completely secure, so absolute security cannot be guaranteed.
7. Children
Our services are not directed to children under 18, and we do not knowingly collect personal information from children under 18. If you believe a child has provided data, please contact us so we can investigate and remove it where appropriate.
8. Your Privacy Rights
Subject to applicable law, you may have rights to access, correct, erase, restrict, object to, or transfer your personal information, and to withdraw consent where processing is based on consent.
You may also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).
9. Marketing Preferences
You can opt out of marketing communications at any time using unsubscribe links or by contacting us directly. We may still send non-marketing service communications where necessary.
10. Cookies and Similar Technologies
We use necessary cookies to run the website and keep it secure. Optional analytics and marketing cookies are only used if you provide consent through our cookie banner or cookie settings.
You can update your cookie choices at any time:
11. Do Not Track
Our website does not currently respond to browser Do-Not-Track signals due to the absence of a consistent industry standard.
12. Policy Updates
We may update this policy from time to time to reflect legal, technical, or operational changes. The latest version and revision date will always appear on this page.
13. Contact Us About Privacy
OM Interactive
17 Avebury Court
Mark Road
Hemel Hempstead
Herts. HP2 7TA
United Kingdom
Email: [email protected]
Tel: (+44) 01442 215 555
To request access, correction, deletion, or other privacy-right actions, please contact us using the details above.